This shipping policy applies to all baseball cap orders purchased through hattime.net.
HAT TIME LLC is committed to providing stable and efficient delivery services to our US customers, ensuring your orders arrive safely and on time.
Delivery Area
Currently, we only offer the following services:
- US-only shipping
- No international shipping
- No cross-border sales or direct shipping from overseas
All orders are shipped within the US.
Order Processing Time
After successful payment, your order will enter the processing stage:
- Order processing time: 1–3 business days
- Orders are not processed on weekends and US public holidays.
Orders will be shipped after processing.
Domestic Shipping Time (within the US)
Standard shipping times are as follows:
- Standard shipping time: 3–7 business days
- Total estimated shipping time: 4–10 business days (including processing time)
Actual shipping times may vary depending on region, weather, or peak shipping seasons.
Import/Export and Transportation Standards
Since this website sells only to the US market, it generally does not involve international export shipping.
In logistics and warehousing, we still adhere to standard commercial transportation regulations, including:
- US Domestic Commercial Logistics Operation Standards
- USPS / UPS / FedEx Transportation Standards
- Goods Packaging and Safe Transportation Standards
- Shipping Labeling and Delivery Compliance Requirements
All goods are packaged and shipped according to standard procedures to ensure safe transportation.
Logistics Partner Companies
To ensure delivery efficiency and stability, we may use the following logistics service providers:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx (Federal Express)
The specific carrier will be assigned based on the order destination, package weight, and delivery efficiency.
Logistics Tracking
After the order is shipped, the customer will receive a notification email containing the logistics tracking number.
Customers can check the delivery status in real time through the logistics company’s website.
Shipping Notes
- Please ensure your delivery address is accurate.
- An incorrect address may result in delays or additional charges.
- Delivery times may be longer for remote areas.
- Force majeure events may affect delivery times.
Package Handling
In case of the following situations:
- Lost package
- Damaged in transit
- Incorrect shipment
Please contact customer service as soon as possible after signing for the package. We will assist you in resolving the issue.
Contact Us
HAT TIME LLC
Email: elizabeth@hattime.net
Address: 27840 LASSEN ST, CASTAIC, CA 91384, United States